Ciera PetersYour customers experience your business differently than you do. Learn how stepping outside your own perspective can reveal friction, improve communication, strengthen the customer experience, and uncover opportunities hidden in plain sight...
Ciera PetersWe tend to think of great ideas as the product of great minds. We picture the leader sitting at a desk, the architect at a drafting table, the writer staring at a blank page until the answer finally arrives...
Ciera PetersAn author I admire was taking questions from the audience when someone asked a simple question. "What's something you've changed your mind about recently?"
Ciera PetersThere comes a point in every leader's journey when success changes the air in the room. As a company grows, so does the weight of the founder's opinion...